رزقي – وظائف العراق

Welcome to Rezqi – Iraq Jobs ("we," "us," or "our"), operated by Lozaiq. We are committed to protecting your privacy and being fully transparent about our data practices. This Privacy Policy describes what information we collect when you use our mobile application ("App"), how we use it, with whom we share it, and the choices you have. By downloading or using the App, you agree to the practices described in this policy. This policy complies with the Google Play Developer Program Policies, Apple App Store Review Guidelines, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

We collect only the minimum data necessary to operate and improve the App. Data collection is divided into two categories: a) General Use (job browsing): No registration required. We do not collect any personal identifiers for this purpose. b) Marketplace (Saa'dny Project): When you register for the marketplace, we collect personal data as described in Section 5 below. Data we may collect (for all users): • Device & Technical Information: Operating system version, device model, screen resolution, app version, language settings, and unique device identifiers (e.g., Android ID). • Advertising Identifiers: Google Advertising ID (GAID on Android) or Apple IDFA (iOS) — used solely for serving and measuring advertisements. You can reset or limit these identifiers through your device settings. • App Usage Data: Features accessed, session duration, crash logs, and performance diagnostics — used to fix bugs and improve the experience. • Locally Stored Data (on-device only): Saved/favorite jobs, cached job listings, theme preferences, notification settings, game scores, level progress, hearts, coins, and daily mission progress. This data never leaves your device unless explicitly stated.

We use the information we collect for the following purposes: • App Functionality: To operate core features, load job listings, and enable gaming and reward systems. • Performance & Stability: To detect and fix crashes, monitor app performance, and improve reliability. • Personalization: To remember your preferences (theme, language, saved jobs) across sessions. • Advertising: To display relevant advertisements through Google AdMob. Ad identifiers may be used to serve personalized or non-personalized ads depending on your consent. • Analytics: To understand how users interact with the App in aggregate, helping us prioritize improvements. • Legal Compliance: To meet our obligations under applicable laws and respond to lawful requests from authorities. We do not use your data for automated decision-making or profiling that produces legal effects.

The App displays job opportunities sourced from verified employers and partners, managed through a secure cloud-based content system. • Job data is used solely to present and update available positions within the App. • Job listings may be cached locally on your device to enable faster loading and basic offline browsing. • We do not share your browsing or job-search behavior with employers or third parties without your consent. All job content is reviewed periodically to ensure accuracy and relevance.

The App includes an optional e-commerce marketplace feature called "Saa'dny Project" that allows users to start an online business. This feature requires account registration. Registration data we collect when you join the marketplace: • Full Name: Used to identify your account and display it within the marketplace. • Phone Number: Used as your login identifier and to contact you about your orders. • Password: Stored in encrypted (hashed) form and never disclosed to any third party. • Wallet Information: Your e-wallet number used to receive earnings and payments. • Referral Code (optional): If you register using a referral code, it is recorded to link your account to the referring user. Transaction data we collect when using the marketplace: • Order Data: Customer name, phone number, delivery address, ordered products, quantities, and prices. • Earnings & Commissions: Profits from sales, referral commissions, and accumulated balance. • Withdrawal Requests: Requested withdrawal amounts and financial transaction history. • Order History: Date and content of orders you created as a marketer. How we use this data: • To operate your marketplace account and display available products. • To process orders and coordinate delivery to customers. • To calculate earnings and commissions and add them to your balance. • To process withdrawal requests to your e-wallet. • To manage the referral system and link accounts. Account Deletion: You may request deletion of your marketplace account and all associated data by contacting us at [email protected] with the subject "Delete Marketplace Account." We will process the request within 30 business days.

Rezqi includes mini-games and a reward system to enhance engagement: • Game Progress: Scores, levels, and achievements are stored locally on your device. • Rewards System: Hearts, coins, and virtual items earned through gameplay are stored locally and do not have real monetary value. • Daily Missions: Progress toward daily challenges is tracked on-device. All game data is stored locally. We may collect anonymized, aggregated gameplay analytics (e.g., average session length) to improve game balance. This data cannot be used to identify you.

We use Google AdMob to display advertisements within the App, enhanced through an ad mediation layer that connects multiple advertising networks to optimize delivery. Mediation Networks Used: • Google AdMob (Primary): May use your advertising identifier (GAID/IDFA) and usage data to serve personalized or non-personalized ads. Privacy Policy: policies.google.com/privacy • Unity Ads (Unity Technologies): Used for rewarded video and interstitial ad formats. Unity may collect device identifiers, IP address, and usage data to serve and measure ads. Privacy Policy: unity.com/legal/privacy-policy • Meta Audience Network (Meta Platforms / Facebook): Used for banner, interstitial, and rewarded ad formats. Meta may collect device identifiers and usage data to serve and measure ads. Privacy Policy: facebook.com/privacy/policy All mediation partners are contractually required to comply with applicable privacy laws and must respect the consent signal passed from AdMob. • Personalized Ads: Based on your interests as inferred from your device identifier and usage patterns. • Non-Personalized Ads: Contextual ads not linked to your identity — available if you opt out of personalized advertising. • Ad Measurement: Interaction data (views, clicks) is used to measure ad campaign effectiveness. Other SDKs: • Firebase (Google): Crash reporting and anonymized usage analytics. To opt out of personalized ads: — Android: Settings → Google → Ads → Opt out of Ads Personalization. — iOS: Settings → Privacy & Security → Tracking → disable tracking.

To provide a smooth experience, the App stores certain data locally on your device using standard mobile storage mechanisms (SharedPreferences / NSUserDefaults): • User Preferences: Theme (dark/light), language, and notification settings. • Cached Content: Job listings and images, to reduce load times and enable offline access. • Game State: Progress, achievements, and unlocked features. This data is not transmitted to our servers and remains entirely on your device. You can delete it at any time by: — Clearing App data in your device Settings. — Uninstalling the App.

Certain features of the App interact with external applications or services: • WhatsApp Sharing: You can share a job post directly to WhatsApp. Sharing is initiated by you and handled by the WhatsApp application on your device. • Phone Calls: Tapping a contact number opens your device dialer. The call is handled by your phone carrier. • Web Links: Some job details may open in your device's default browser, directing you to external websites. • Social Sharing: You may share content (achievements, job posts) to social platforms via your device's native share sheet. When you leave the App to interact with third-party services, those services' own privacy policies apply. We are not responsible for the data practices of external applications or websites.

We do not sell, rent, or trade your personal information to any third party. We may share limited data only in the following circumstances: • Service Providers: Trusted vendors who assist in operating the App (e.g., cloud hosting, analytics, advertising networks). They are contractually prohibited from using your data for any purpose other than providing services to us. • Advertising Partners: Google AdMob, Unity Ads, and Meta Audience Network receive advertising identifiers and interaction data solely for ad delivery and measurement. • Legal Obligations: We may disclose data when required by law, court order, or to protect the rights and safety of users or the public. • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Our servers and service providers may be located outside your country. When your data is transferred internationally, we ensure appropriate protections are in place: • Standard Contractual Clauses (SCCs) approved by the European Commission. • Adequacy decisions for countries recognized as providing sufficient data protection. • Encrypted transmission protocols (TLS/HTTPS) for all data in transit. • Regular security assessments of third-party data processors. By using the App, you consent to the transfer of your data to countries outside your country of residence, subject to the safeguards described above.

We take reasonable technical and organizational measures to protect your information: • Encryption: All data transmitted between the App and our servers uses TLS encryption. Sensitive local data is encrypted at rest. • Access Controls: Access to any server-side data is strictly limited to authorized personnel on a need-to-know basis. • Vulnerability Management: Regular security testing and patch management. • Incident Response: A defined process for detecting, containing, and reporting data breaches in accordance with applicable regulations. • Data Minimization: We collect only what is necessary and delete data when it is no longer needed. Please be aware that no method of electronic transmission or storage is 100% secure.

We retain data only as long as necessary for the purposes described in this policy: • Advertising Identifiers: Retained only for active ad campaigns; refreshed per ad network policies (typically 90 days). • Usage & Analytics Data (Firebase): Retained for up to 14 months, then automatically deleted. • Crash Reports: Retained for up to 12 months for debugging purposes. • Locally Stored Data: Retained on your device until you clear App data or uninstall the App. • Legal & Compliance Records: Retained as required by applicable law. You may request deletion of any server-side data associated with your device by contacting us at [email protected].

The App is not directed to children under the age of 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has used the App and provided personal data, please contact us immediately at [email protected]. We will: 1. Verify the request. 2. Promptly delete any such data from our systems. 3. Implement measures to prevent recurrence. If we learn that we have inadvertently collected data from a child under 13, we will delete it as quickly as possible. Users in the EU must be at least 16 to consent to data processing.

Depending on your location, you have the following rights regarding your personal data: • Access (GDPR / CCPA): Request a copy of the personal data we hold about your device. • Correction: Request correction of inaccurate data. • Deletion ("Right to be Forgotten"): Request deletion of your data from our servers. • Data Portability: Receive your data in a machine-readable format. • Opt-Out of Sale: We do not sell personal data, but you can opt out of personalized advertising (see Section 7). • Restriction of Processing: Request that we limit how we use your data. • Withdraw Consent: Withdraw previously given consent at any time without affecting past processing. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You have the right to request deletion of your data at any time. How to delete your data: 1. In-App: Clear App data via your device Settings → Apps → Rezqi → Clear Data. This removes all locally stored data immediately. 2. By Email: Send a deletion request to [email protected] with the subject line "Data Deletion Request." Include your device type (Android/iOS) and approximate date of last use. We will confirm deletion within 30 days. Note: Since we do not collect account information (names, emails), deletion requests will remove any server-side data associated with your anonymous device identifier. After deletion, any data shared with advertising partners (e.g., ad interaction logs retained by Google AdMob, Unity Ads, or Meta Audience Network) is subject to each partner's own data retention policies.

Google Play – Data Safety Section: We have completed the Data Safety declaration in the Google Play Console. Summary: For general users (job browsing): • Data collected: Device identifiers, advertising IDs, app diagnostics. • Data not collected: Name, email, precise location, contacts, messages. For marketplace users (Saa'dny Project): • Data collected: Name, phone number, financial wallet info, order history, earnings data. • Purpose: Marketplace account operation, order processing, earnings management. • Data shared: Order details shared with the delivery team to fulfill orders. For all users: • Data shared: Advertising identifiers shared with Google AdMob, Unity Ads, and Meta Audience Network for ad serving and measurement. • Security practices: Data encrypted in transit; you can request data deletion. Apple App Store – App Privacy Labels: • Data Used to Track You: Advertising identifiers (IDFA) if you grant ATT permission — shared with Google AdMob, Unity Ads, and Meta Audience Network. • Data Linked to You (marketplace users): Name, phone number, financial transactions, order history. • Data Not Linked to You: Crash data, app usage diagnostics, advertising identifiers. • Tracking: Users on iOS 14.5+ are asked for ATT permission before any tracking occurs.

We may update this Privacy Policy from time to time. When we make material changes, we will: • Display a prominent notice within the App. • Update the "Last updated" date at the top of this policy. • Notify users via an in-app banner for significant changes. We encourage you to review this policy periodically. Continued use of the App after any changes take effect constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: • Email: [email protected] • Subject Line (for faster routing): "Privacy Request" or "Data Deletion Request" • Response Time: We aim to respond within 7 business days and no later than 30 days. • Data Protection Inquiries (GDPR): Please include "GDPR" in your subject line for EU-related requests. We are fully committed to resolving privacy concerns promptly, transparently, and in accordance with applicable law.